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Help.
How can we help?

Manuals, shipping, returns, warranty and fit. And real people in Vienna if anything is left open.

Common questionsShipping costsReturnsWhich hand?Metres or yardsTournament

Manuals.
Ready to download.

Every manual is one PDF in German, English and French. The essentials are right here.

ZOOM Focus S2

PDF · 9.2 MB
Press MODE briefly
Mode M1, M2 or M3
Hold MODE
Metres or yards
Hold POWER
Pin Lock on the flag
Turn the eyepiece
Focus for your eye, ±4 dioptres

ZOOM Focus D

PDF · 8.2 MB
Press MODE
Tour mode or slope mode
POWER and MODE, 2 seconds
Metres, yards or feet
Hold POWER
Scan until the flag locks
Turn the eyepiece
Focus for your eye, ±5 dioptres

ZOOM OLED Pro

PDF · 9.5 MB
Press M
Flag scanning with a buzz
Hold M
Metres or yards
POWER and M together
Brightness, five levels
Slope switch
Slope on or off, visible from outside

ZOOM OLED Pro 2

Slope switch
Slope on or off, visible from outside
Hold MODE, press POWER
Set the brightness yourself
Measure A, then B
Point to Point: the distance between
Turn the eyepiece
Focus for your eye, ±5 dioptres

The manual will be here when sales start.

View product

Rangefinder questions

Can I use it in a tournament?

Switch slope off and it shows the straight distance only. On the Focus S2, OLED Pro and OLED Pro 2 that is the slope switch, whose position is visible from the outside; on the Focus D the Mode button. Check your local competition rules for the details.

How do I switch between yards and metres?

Focus S2: hold MODE. Focus D: hold POWER and MODE together for two seconds; it knows yards, metres and feet. OLED Pro: hold the M button.

The view is blurred. What now?

Turn the eyepiece until the view and the readout are sharp for your eye. If the lens is dirty, wipe it with a lens cloth.

How do I charge it?

All current ZOOM rangefinders have a built-in rechargeable battery. Charge it with the USB cable in the box as soon as the display shows a low battery. The Focus S2 lasts up to 5,000 readings per charge.

How do I look after it?

Do not touch the lenses with your fingers and clean them only with a lens cloth. Store it dry, cool and out of direct sun, and never point it at the sun. And please never open it yourself: it is aligned at the factory.

Can I measure in the rain?

Yes. The Focus S2 is rated IP54 against dust and splashing water. Heavy rain and fog can deflect the laser though, and make a reading less accurate.

What is Mag Lock?

A magnet in the body. It holds the rangefinder to the metal parts of your cart or trolley, ready for the next shot.

Which one is right for me?

Focus S2: the compact all-rounder. Focus D: with a second display on the outside. OLED Pro: red OLED reading, flag scanning with a buzz, 178 g. OLED Pro 2: aluminium unibody and SharpVue OLED, with SteadyLock on the 2S. The comparison is on the rangefinders page.

Shipping.
What it costs, where it goes.

Order by 12:00 on a working day and it ships the same day. Your parcel is usually with you in 2–⁠4 working days. You see the shipping cost at checkout before you pay.

DestinationShippingFree from
Austria and Germany€4,90€49
Europe, zone ABelgium, Bulgaria, Croatia, Czechia, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Vatican City€14,90€199
Europe, zone BAndorra, Estonia, Finland, Ireland, Latvia, Lithuania, Spain, Sweden€24,90€299
Greece€49–
Do I pay for shipping?

To Austria and Germany, shipping is free from €49; below that it costs €4.90. For the other countries, see the table above.

When will my order arrive?

Order by 12:00 on a working day and we ship it the same day. The parcel is usually with you in 2–⁠4 working days. In any case it arrives no later than 30 days after your order.

Where is my parcel?

Once it is on its way you get a shipping confirmation by e-⁠mail. If it is missing or nothing moves: write to us with your order number and we will check.

Can I still change my order?

Write to us as soon as you can, with your order number. As long as the parcel has not left, there is usually still something we can change.

How can I pay?

By card, PayPal, Apple Pay or Google Pay. You’ll see what’s available for your country at checkout, and you enter a discount code there too.

Is a glove pack worth it?

Two or three gloves in one order, in different colours if you like: from €49, shipping to Austria and Germany is free.

Does ZOOM deliver to islands?

We can’t deliver to some islands. You’ll see at checkout whether your address works.

Returns.
In three steps.

You have a 30-day right of withdrawal from the day your order arrives. You do not need a reason.

  1. 01

    Tell us.

    Within 30 days, through the contact form or by e-⁠mail. Your order number makes it quickest.

  2. 02

    Send it back.

    Well packed and ideally with tracking, to the address below. You arrange and pay for the return shipping.

  3. 03

    Money back.

    At the latest 14 days after your withdrawal, to the payment method you used.

Return address
Golf Tech Golfartikelvertriebs GmbHCarlbergergasse 661230 ViennaAustria
How long do I have?

30 days from delivery. It is enough to let us know within that time; you then have another 14 days to send the goods. The details are in our terms.

May I try the glove on?

Yes, just as you would in a shop. If you have already played a round in it, we may deduct the loss in value.

Who pays for the return shipping?

You arrange and pay for the return shipping, for an exchange too. Use a service with tracking: we cannot be liable for parcels lost on the way back.

Can I exchange?

Yes. Write to us which fit, hand or colour you would like instead, and send the first glove back to us.

When do I get my money back?

At the latest 14 days after we receive your withdrawal, to the payment method you used. We may wait until the goods are back with us or you show us that you have sent them.

Warranty.
Two years.

On every ZOOM glove and every rangefinder. If something is wrong, our team in Vienna takes care of it.

Before

Register your rangefinder.

Ideally within the first 30 days after you buy it. Then we already have everything we need if you ever make a claim.

If it happens

Report a fault.

Send us these three things and we can help straight away:

  • Order number or proof of purchase
  • A photo of the fault
  • A short note on what happened
How long is the warranty?

2 years on every ZOOM glove and rangefinder.

I bought from a retailer. Who do I turn to?

First to the shop you bought it from. If that does not get you anywhere, write to us with your proof of purchase.

Do I have to register my product?

No, the warranty applies either way. Registering your rangefinder simply makes a claim quicker and easier.

Fit.
One size that fits.

With ZOOM you do not pick a size. Flexx-Fit adapts to the shape of your hand from the first swing. You only decide two things.

First

Your fit.

LadiesMenOversize

Oversize is for large hands. It is not made for every model and colour: the product page shows what there is.

Second

Your hand.

LeftRight

The hand you wear the glove on. Most right-handed golfers wear it on the left hand, left-handed golfers on the right.

The exception

ICE Winter: S to XL.

The winter glove is unisex and comes in five sizes. Measure the length and circumference of your hand.

SizeLength cmCircumference cm
S1817
M1919
ML2019.6
L21.221
XL2222.2
ZOOM ICE Winter
Does one size really fit my hand?

Every ZOOM glove comes in one size, split into Ladies and Men. Flexx-Fit adapts to the shape of your hand from the first swing. For large hands there is Oversize.

Which hand do I choose?

The hand you wear the glove on. Most right-handed golfers wear it on the left hand, left-handed golfers on the right. Some models also come for the right hand.

Are there ZOOM gloves in Oversize?

Yes, in every category, but not for every model and not in every colour. Each product page shows which fit comes in which colour.

Which materials does ZOOM use?

Cabretta leather on the Tour: soft with a fine feel. Kangaroo leather on the AQUA Control: hard-wearing and light. Vegan Lamid leather on the Hybrid and the Sun Style. Plus breathable Lycra.

What if it does not fit?

Then send it back within 30 days or exchange it. How that works is under Returns.

Still have a question?
Write to us.

Our team in Vienna replies the same working day. ZOOM is a brand of Golf Tech, the company behind BIG MAX.

Golfer measuring with the ZOOM Focus S2Quickest

Contact form.

For orders, returns, warranty and anything else. We reply by e-⁠mail.

E-⁠mailoffice@golftech.atPhone+43 1 867 43 33Mon–Thu 8:00–⁠17:00 · Fri 8:00–⁠12:30
Post and returns
Golf Tech Golfartikelvertriebs GmbHCarlbergergasse 661230 ViennaAustria